Your accounts will continue to be FDIC insured through Customers Bank.
Choose smarter and watch your balance grow. The Workplace Checking Account offers 0.50% APY1 on balances up to $15,000.99.
Make qualifying deposits1 of $300 or more per statement cycle then you will be eligible for interest, otherwise you will earn no interest.
At the end of your statement cycle, we will look at your qualifying deposits and use your average ledger balance to calculate your earned interest and then apply it to your account.
1 In order to qualify for interest, Workplace Checking Account holders must make Qualifying Deposits totaling $300.00 or more per statement cycle. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green Dot® Reload @ the Register™. Interest earned on your account, promotional credits such as cash back rewards, internal account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 in total deposits. Annual Percentage Yield (APY) accurate as of 4/22/2021. An interest rate of 0.50% will be paid for average daily balances up to $15,000.99 with an Annual Percentage Yield (APY) of 0.50%; average daily balances greater than $15,000.99 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.99. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Interest rates and APY are variable and may change at our discretion at any time without notice. Fees may reduce earnings. A withdrawal from your account will reduce earnings. For more information see the Workplace Checking Account Fee Schedule and Interest Rate Information and Terms and Conditions.
"I have had this account since 2014 and I am happy with the quality of service that I receive they are always offering products and information on how be successful with managing your funds"
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Begin enjoying your full-service checking account, complete with great features and benefits ranging from unique tools designed to help you get ahead to competitive interest rates.
Whether employees are looking to consolidate debt, get married, fund a large purchase or pay off unexpected expenses, a BankMobile Personal Loan can help get them where they want to be.
Introducing the BankMobile Credit Mastercard®. Get the credit you deserve, the perks you want and the security you expect. See if you prequalify without affecting your credit score.
Refinancing student loans doesn’t have to be complicated for employees, that's why BankMobile has partnered with LendKey to provide hassle-free student refinancing.
By partnering with Customers Bank, we are excited to offer you Customers Bank's Ascent CD Account. This 15-month term CD account offers a top-tier rate and is FDIC-insured with competitive APY balances of $25,000 or more.
You’re just a click away from growing your money fasterand start earning.
Offering a full range of mortgage options including:
• Prequalifying for a loan
• Purchasing a home
• Home improvements
The BankMobile Workplace platform is a technology solution that offers employees who are employed by participating employers the Workplace Checking and Savings accounts. Users can access these unique accounts via their employers’ HR portals. You can also visit to learn more.
In order to be eligible for our Workplace Savings account you must have a Workplace Checking account.
If you make $300.00 or more in qualifying deposits per statement cycle then you will be eligible for interest, otherwise you will earn no interest.
Qualifying deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green Dot® Reload @ the Register™. Interest earned on your account, promotional credits such as cash back rewards, internal account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300.00 in total deposits.
An interest rate of 0.50% will be paid for average daily balances up to $15,000.99 with an Annual Percentage Yield (APY) of 0.50%; average daily balances greater than $15,000.99 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.99. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance).
Yes. Interest rates and APY are variable and may change at our discretion at any time without notice. Fees may reduce earnings. A withdrawal from your account will reduce earnings.
We use the average daily balance method to calculate interest on your account. This method applies a periodic rate to the average daily balance in the account for the period. The average daily balance is calculated by adding the principal in the account for each day of the period and dividing that figure by the number of days in the period. Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Interest on your account will be compounded and credited on a monthly basis. At the end of your statement cycle date, we will determine the qualifying posted transactions and we will use the average ledger balance for the statement cycle to calculate the interest on your account. If your account is closed before interest is credited, any accrued interest will not be paid. Mobile deposits are subject to verification and not available for immediate withdrawal.
Ask the cashier to add cash directly to your card at participating retailers. A retail service fee of $4.95 or less is charged per deposit by the corresponding retailer. This fee is paid at the register. You can add any amount from $20 to $500 per day as long as card limits are not exceeded. Keep your receipt.
Please see the Workplace Checking Account and for details.
The replacement card fee for your Workplace Checking Account Debit Card is $15.00.
For more information about fees associated with your account, please refer to the Workplace Checking Account .
To avoid the replacement card fee, please be sure to keep your card in a safe place to protect against loss or theft.
You can report your card lost/stolen without ordering a replacement card. Simply:
1. Log in to your profile.
2. Select 'Card Status' from the 'User Profile' tab.
3. Uncheck the box next to 'Re-Order Card'.
4. Click 'Report Lost'.
Ordering a replacement card online is a snap! Here's how:
1. Log in to your profile.
2. Verify that your address is correct by clicking on 'Address & Phone' under the 'User Profile' tab. Cards can only be mailed to the primary address listed on your profile.
3. In the same tab, click on 'Card Status'.
4. If you are canceling a card and re-ordering a new one, please report your card lost.
5. If your card has already been canceled, follow the prompts to order a new card.
An outgoing wire transfer to another US bank is assessed a fixed fee of $25.00 in return for convenience and speed. Please refer to the Workplace Checking Account for details.
You are not charged to receive an incoming domestic or international wire transfer from any US bank or from international banks.
However, banks that process international wires may charge fees while the wire transfer is in transit. These international banks take the fee amount from the original amount of the wire and thus reduce the amount sent to (or received by) you.
As an account holder you have fee-free access to over 55,000 Allpoint® ATMs and Customers Bank ATMs.
Find an Allpoint ATM .
Find a Customers Bank ATM here.
If you use a non-Allpoint Network ATM or non-Customers Bank ATM, we will charge you a $3.00 out-of-network fee, and you may be charged a fee by the ATM owner even if you do not complete a withdrawal. See Fee Schedule for details.
To avoid ATM fees make sure you use fee-free Allpoint or Customers Bank ATMs.
ATM availability varies by location. Find an Allpoint Network or Customers Bank ATM.
As part of your account, you have the option to receive 3 starter checks. Login to your Workplace Checking Account and under “Withdrawals & Payments” click “Write Checks” to get started.
If you have already ordered your 3 complimentary starter checks you can order additional checks using a third party servicer of your choice (e.g. Walmart, Deluxe, etc). For more information on how to order starter checks or an official check, please refer to FAQ 2748.
On January 4, 2021, Customers Bancorp, the parent company of Customers Bank, completed the sale of its wholly owned subsidiary, BankMobile Technologies, Inc.
What do you need to do?
Not a thing! We will continue to operate as an independent technology provider to Customers Bank. Your accounts with Customers Bank remain FDIC-insured and will not be impacted by the sale of BankMobile. More information will be coming to you soon. If you are exploring a new deposit or loan relationship, accounts and loans are issued by Customers Bank, Member FDIC and Equal Housing Lender.